Frequently Asked Questions
Everything you need to know about exchanging crypto in Georgia with Werty.
Offices in Georgia
Werty operates in three cities: Tbilisi, Rustavi, and Batumi. Exact addresses and opening hours are listed on the Contacts page at werty.tech.
Your first exchange must always be completed in person at one of our offices — this is a mandatory requirement. Remote online exchange is only available to clients who have already visited us and completed verification.
Yes. Our offices in Tbilisi, Rustavi, and Batumi accept cash in GEL, USD, and EUR. Submit a request online in advance and your manager will have everything ready for your visit.
Registration & Verification
Go to werty.tech and click Register. Enter your phone number or email, create a password, and confirm your account via SMS or email link. Once logged in, you can submit exchange requests and view your transaction history.
Yes, verification is mandatory for every client. This is a requirement of the National Bank of Georgia: Werty holds a VASP licence and is legally obliged to identify all clients under KYC/AML procedures.
Individuals: a passport or national ID card. Legal entities: a company registry extract (issued within the last 3 months), articles of association or a document confirming the representative’s authority, and that representative’s personal ID. All documents must be presented in person during your first office visit.
Requests & Exchange Process
On the werty.tech homepage, choose your exchange direction (e.g. BTC → GEL or USDT → USD), enter the amount, and click Submit Request. Once you are logged in, the request reaches your manager, who will contact you within a few minutes to confirm the details.
Standard requests are processed within 15–30 minutes during office hours. For larger amounts or non-standard pairs, your manager will confirm the exact timeframe when approving the request.
The rate is based on the current market rate, adjusted for the volume of the transaction. Large amounts qualify for an individual rate that is typically more favourable than the standard one. The rate is locked in when your manager confirms the request.
Bitcoin (BTC), Ethereum (ETH), Tether (USDT), USD Coin (USDC), and other major assets. For the current list of available pairs, check werty.tech or ask your manager — new directions are added regularly.
Real Estate & Large Purchases
Yes, this is one of Werty’s most popular services. We convert cryptocurrency into GEL, USD, or EUR for property purchases and, where needed, provide source-of-funds documentation accepted by Georgian notaries and banks. For transactions of $30,000 or more, additional proof-of-funds documents will be required — see details below.
Yes. Werty converts crypto into cash or a bank transfer for car purchases — whether from dealerships or private sellers. If the seller only accepts a bank transfer, we can help arrange it in the required currency.
For transactions of $30,000 or more, we are required to request proof of the source of funds under our VASP licence. Accepted documents include: bank account statements, contracts for the sale of property or a business, inheritance or gift documentation, tax returns, payslips or dividend statements, and other official documents confirming a lawful source of funds. The exact list depends on your situation — your manager will clarify when you submit the request.
Yes. On request, we issue a certificate or contract confirming the exchange transaction. This document is suitable for real estate deals, vehicle registration, opening a bank account, and any other situation where you need to prove the lawful origin of your funds.
For Companies
Yes. Werty works with legal entities registered in Georgia and abroad. Corporate clients benefit from large transaction volumes, individual exchange rates, and full documentation support — contracts, acts, and invoices. To get started, write to orders@werty.tech.
A company registry extract (issued within the last 3 months), articles of association or a document confirming the representative’s authority, and that representative’s personal ID. For amounts of $30,000 or more, proof of the company’s source of funds is also required. Your manager will confirm the full list.
Security & Licence
Werty is a licensed VASP operator in Georgia, operating in full compliance with the requirements of the National Bank of Georgia. All transactions are recorded and documented. We never ask for access to your wallets or private keys — the exchange takes place exclusively via agreed addresses and payment details.